Description:
A hotel based in the San Francisco area is looking for a customer-focused individual to assist with front desk operations and Food & Beverage activities. The intern will work closely with the team on guest services, daily operations, and supporting the overall guest experience. The position offers an opportunity to develop practical hospitality skills and gain experience in a professional customer-facing environment.
Role and Responsibilities:
- Welcome and assist guests with questions, requests, and general inquiries.
- Handle check-in, check-out, reservations, and front desk procedures.
- Coordinate with team members to support smooth daily operations.
- Serve and assist guests during Food & Beverage activities.
- Monitor guest areas and help maintain a clean and welcoming environment.
- Respond to guest needs and escalate issues when necessary.
- Maintain accurate guest records and operational information
- Contribute to administrative, organizational, and other hospitality-related tasks.
Requirements:
- Post-secondary degree and/or relevant work experience.
- Excellent spoken and written communication skills in English.
- Confident and professional communication skills.
- Reliable, organized, and attentive to detail.
- Ability to handle guest requests in a professional manner.
- Comfortable working with Microsoft Office applications.
- Flexible approach and ability to manage several tasks in a busy environment.
- Ability to work independently and contribute effectively to a team.
Arranged by Stage-Global:
- J-1 visa sponsorship
- Health insurance
- On-site support with 24/7 assistance available
- Assistance with arrival arrangements (Social Security Number, bank account setup, and eSIM card)
- Housing support
