Travel Operations

Description:

An events company based in Miami, Florida is seeking a motivated individual to join their busy team. The ideal candidate will support event coordination from promotion through to execution, assisting with communications and day-to-day operations. This role offers a unique opportunity to gain hands-on experience in a fast-paced environment while contributing to a successful team.

Role and Responsibilities:

• Record and manage detailed individual and group bookings, ensuring all information is accurate and up to date.
• Communicate with suppliers regarding booking updates and confirmations.
• Assist with group travel planning and coordination, supporting smooth and efficient operations.
• Support quality control of travel products and services, helping maintain high standards and customer satisfaction.
• Create and update supplier and product information, keeping records organized and current.
• Help manage and resolve product-related inquiries and complaints in a timely and professional manner.
• Prepare contracts and documentation for the Marketing Manager, ensuring accuracy and completeness.
• Assist in updating terms and conditions and tracking ongoing issues to support compliance and continuous improvement.

Requirements:

• Post-secondary degree and/or relevant work experience.
• Excellent spoken and written communication skills in English.
• Strong interest in events management and marketing.
• Proficiency in social media platforms such as Instagram, LinkedIn and TikTok.
• Positive attitude and willingness to learn.

Arranged by Stage-Global:

• J-1 visa sponsorship
• Health insurance
• On-site support with 24/7 assistance available
• Assistance with arrival arrangements (Social Security Number, bank account setup, and eSIM card)
• Housing support